Website Terms & Conditions

Effective Date: 6 July 2026

Last Updated: 6 July 2026

Welcome to Family Tree Books ("we", "our", "us"). These Website Terms & Conditions govern your use of https://www.familytreebooks.co.uk ("the Website").

By accessing or using our Website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our Website.

1. About Us

Family Tree Books Ltd is a private limited company registered in England and Wales.

Company Number: 16892087

Registered Office:

2 Providence Street, Todmorden, OL14 6TH

Email: hello@familytreebooks.co.uk

2. Purpose of Our Website

Family Tree Books operates an online shop selling children's picture books for delivery within the United Kingdom.

The information provided on this Website is intended to help customers learn about our books and purchase them online.

3. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will become effective when published on this Website. We encourage you to review these Terms periodically.

4. Acceptable Use

You agree to use our Website only for lawful purposes.

You must not:

  • use the Website in any way that breaches any applicable law or regulation;

  • attempt to gain unauthorised access to our Website, servers or systems;

  • introduce viruses, malware or other harmful software;

  • interfere with the security or operation of the Website;

  • use automated software, bots or scraping tools to extract data from the Website without our written permission;

  • use the Website in any way that could damage, disable or impair its operation.

5. Product Information

We make every reasonable effort to ensure that descriptions, images and pricing are accurate.

However:

  • colours may vary slightly depending on your device or screen settings;

  • minor differences between images and the physical product may occur;

  • occasional errors may arise despite our best efforts.

We reserve the right to correct any errors or inaccuracies without prior notice.

6. Website Availability

We aim to keep our Website available at all times.

However, we cannot guarantee uninterrupted access and may occasionally suspend the Website for:

  • maintenance;

  • updates;

  • security improvements;

  • technical issues beyond our reasonable control.

We shall not be liable for temporary unavailability of the Website.

7. Intellectual Property

Unless otherwise stated, all content on this Website is owned by or licensed to Family Tree Books Ltd.

This includes, but is not limited to:

  • our logo;

  • branding;

  • website design;

  • text;

  • graphics;

  • product descriptions;

  • photographs;

  • downloadable materials;

  • page layouts.

These materials are protected by copyright, trade mark and other intellectual property laws.

You may:

  • view the Website;

  • print individual pages for your personal, non-commercial use.

You may not:

  • copy;

  • reproduce;

  • distribute;

  • modify;

  • publish;

  • commercially exploit

any content from this Website without our prior written permission.

Nothing in these Terms transfers ownership of our intellectual property to you.

8. Links to Other Websites

Our Website may include links to third-party websites for your convenience.

These websites are operated independently of Family Tree Books.

We are not responsible for:

  • their content;

  • their availability;

  • their privacy practices;

  • any products or services they provide.

Accessing third-party websites is entirely at your own risk.

9. User Content

Where visitors are able to submit reviews or other content, you agree that your submissions:

  • are truthful and accurate;

  • do not infringe another person's intellectual property rights;

  • are not defamatory, offensive or unlawful;

  • do not contain harmful software.

We reserve the right to remove any content that we reasonably believe breaches these Terms or applicable law.

10. Privacy

Your privacy is important to us.

Our collection and use of personal information is explained in our:

  • Privacy Policy; and

  • Cookie Policy.

By using our Website, you acknowledge that your information may be processed in accordance with those policies.

11. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing excludes liability for:

  • death or personal injury caused by negligence;

  • fraud or fraudulent misrepresentation;

  • any rights that cannot legally be excluded under UK law.

Subject to the above, Family Tree Books Ltd shall not be liable for any indirect or consequential loss arising from your use of this Website.

We make reasonable efforts to ensure that the information on this Website is accurate, but we do not guarantee that all information will always be complete, current or error-free.

12. Security

Although we take reasonable measures to protect our Website, we cannot guarantee that it will always be free from bugs, viruses or other harmful components.

Users are responsible for ensuring that they have appropriate security software installed on their own devices.

13. Accessibility

We are committed to making our Website as accessible and easy to use as reasonably possible.

If you experience difficulty accessing any part of our Website, please contact us at hello@familytreebooks.co.uk and we will do our best to assist.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of this Website shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable consumer protection laws provide otherwise.

15. Contact Us

If you have any questions regarding these Website Terms & Conditions, please contact:

Family Tree Books Ltd

Email: hello@familytreebooks.co.uk